To our valued customers and partners,
During this ever changing and critical Covid-19 crisis, Total is continuing its operations with a limitation to the production and distribution of necessary products and components for essential sectors as per government directives.
While there could be anticipated delays due to limited staff on site and potential logistical difficulties, Total Canada is still working hard to support essential service and industrial companies remaining in operation. Furthermore, our support teams are working from home with suitable tools and equipment.
Please be advised that currently we are only allowed to process orders for essential products and components from customers who are identified as providers of essential services and industries based on current government guidelines. Only these orders will be shipped during this period and if your company is deemed as providing such services. Other orders will be processed once the restrictions are lifted.
In case your business activity is not listed, but you think it is essential or that it is an entity providing essential services or functions, you can ask the government for a designation as a key business. For more information, click here.
We thank you in advance for your understanding and support during these difficult and unprecedented times and we wish you and your loved ones to remain safe.
TOTAL Canada Inc.